Minimum Service Delivery Standards Platform (MSDS)
Minimum Service Delivery Standards Platform (MSDS)
The Ministry Service Delivery Standard (MSDS) System is the official digital platform mandated by the Ministry of Local Governance to centralize and standardize the collection of essential service delivery data from all councils across Zimbabwe. Developed as a key component of the Ministry's strategic vision, it enables councils to send data online, eliminating physical submissions and creating a consistent, reliable data source for performance analysis while reducing administrative burdens.
Key Features & Capabilities
Quick Implementation Guide
Registration
Every council must first register on the system using a valid and functional email address.
Approval
The Ministry will review your registration. Once approved, you will receive an email with your super account login details.
Password Change
For security, upon your first login, you will be required to instantly change your password before doing anything else.
Collecting Data
Navigate to the data collection page and select the stipulated period to begin capturing data.
Frequently Asked Questions
Q: How do I know which submissions are needed from my council?
A: The dashboard shows a count of pending submissions. When you visit the data collection page, the dropdown will only display the periods that need data which you have not submitted yet.
Q: When is a submission fully confirmed to have been submitted to the Ministry?
A: A submission is confirmed once you finalize and submit the data for the specific period, and it shows as 'Submitted' on your dashboard.
Q: If a period expires, will a council still be able to submit?
A: No, the system strictly governs collection periods. Once a period expires, the submission window closes unless reopened by the Ministry.